Frequently Asked Questions

 LOCK//IN is a fast-paced 2D timing game built around focus, precision, and risk. Tap at the right moment as orbs cross the ring, build combos, chase higher scores, unlock new styles and effects, and test how long you can stay locked in.

 Yes. LOCK//IN is being developed for both iOS and Android and is planned for release through the Apple App Store and Google Play. 

 LOCK//IN is currently in development and getting ready for release. Join the Launch List to be among the first to know when the official launch date is confirmed and the game becomes available. 

 Visit our Contact Support page through the LOCK//IN Support Center. You can reach out with questions, technical issues, bug reports, feedback, or other requests related to LOCK//IN. 

 Visit the Join the Launch List page and enter your email address. You’ll receive important launch updates, release news, development announcements, and notification when LOCK//IN becomes available.

 LOCK//IN and the Pixelized Echo website may use cookies and similar technologies for functions such as essential services, preferences, analytics, and other disclosed purposes. Available privacy and cookie choices can be reviewed through our Legal & Privacy section and adjusted through the applicable website, app, or device settings. 

 After launch, LOCK//IN will be available through its official Apple App Store and Google Play listings. Use the official store links on the LOCK//IN website to make sure you are downloading the correct app. 

 Supported devices and operating-system requirements are listed on the LOCK//IN App Store and Google Play pages. Keeping your device and LOCK//IN updated will provide the best experience. 

 Updates are distributed through the Apple App Store and Google Play. You can update LOCK//IN manually from your store's update section or enable automatic app updates on your device. 

 Performance can be affected by your device, available memory, background apps, battery-saving settings, or outdated software. Close unnecessary apps, restart your device, and make sure LOCK//IN and your operating system are up to date. 

 Close and reopen the app, restart your device, and check for updates. If the problem continues, visit the Troubleshooting page or Contact Support and include your device model, operating system, and a description of what happened. 

 Make sure your device is running smoothly and close unnecessary background apps. Audio devices, display settings, power-saving modes, and device performance can sometimes affect perceived timing. Contact Support if the problem continues. 

 Visit the Contact Support page and describe the issue, what you were doing when it occurred, your device model, operating-system version, and any screenshots that may help us investigate. 

 Yes. LOCK//IN is intended to continue evolving after launch through bug fixes, performance improvements, balancing, and potentially additional content and features. 

 LOCK//IN is currently planned so the core game does not require a traditional user account. If account-based features are added in the future, this FAQ and the applicable policies will be updated. 

 Certain features may require an internet connection, including store services, advertising, updates, support features, or other online functionality. Requirements may vary depending on the version and features being used. 

 LOCK//IN may include advertising. Any advertising used in the app will be implemented according to applicable platform requirements and described in our privacy disclosures where required. 

 LOCK//IN may offer optional premium features, purchases, or subscriptions. Any price, billing period, renewal terms, and purchase conditions will be clearly displayed before a transaction is completed. 

 If restorable purchases are available, use the applicable restore-purchase option in LOCK//IN or make sure you are signed into the same Apple App Store or Google Play account originally used for the purchase. 

 Purchases made through Apple or Google are generally handled according to the refund and billing policies of the applicable app store. Contact Support if you need help identifying a purchase or finding the correct support option. 

 LOCK//IN notification permissions can be managed through your device settings. Additional notification controls may also be available inside the app depending on the version. 

 Available privacy controls can be managed through LOCK//IN, your device settings, and the applicable privacy options described on our Legal & Privacy pages. 

 Privacy requests can be submitted using the contact information or request method listed in the LOCK//IN Privacy Policy. The available options will depend on what information LOCK//IN collects and applicable law. 

Visit the Legal & Privacy section for the Privacy Policy, Terms of Use, Cookies information, Disclaimer, Privacy Choices, and Developer Information.